Specification
FRAMESET
Paint Dust free YS Liquid paint / Triple Spray and Coating Process. Fork SR Suntour – Oil / Coil Suspension Fork , Alloy Crown and Lowers. Frame6061 Aluminium Alloy, Smooth welding
COCKPIT
Handlebars Aluminium alloy – W: 660mm riser bar Rear Rack Internal mount aluminium alloy Stem Aluminium alloy adjustable stem Saddle Selle Royal RlO comfortable city saddle
DRIVETRAIN
Chain Stainless Steel Cranks Alloy Crank – 42T Chainwheel Gear SHIMANO -TY300D 7 Speed Shifter SHIMANO -M315 7 Speed thumb shifter
ELECTRONICS
Motor ANANDA – Rated 36V250W, 53N•M Battery36V15AH(540WH) – 21700 Lithium battery – ISO13849 Qualified Smart BMS – Patented strip lights & locking system. Charger Output 42V2A Charger. Display2.4″ Full RGB colour side mount TFT display – 5 Speed Levels – Full Realtime Details – NFC&BT adapted Headlight2W 30 lux Taillight Daylight / Brake Light Pedal Assistance Torque sensor
SUPPORTS
Fenders Reinforce Resin Fender, with adjustable stainless steel holder Pedals Reinforce Resin Pedal Kickstand Alloy Side Kickstand
BRAKE
Brake TEKTRO 180mm Hydraulic Disc Brake
WHEEL
Rims Aluminium Alloy Tires KENDA 27.5*1.95 Tires
Size
A. Handlebar Height: 107 cm
B. Saddle Height: 94 cm
C. Stand over Height: 43 cm
D. Reach: 58 cm
E. Wheelbase: 109 cm
F. Total Length: 180 cm
G. Min Seat Height: 70 cm
H. Max Seat Height: 82 cm
Recommended Rider Height: 5’6”-6’7”（167cm-201cm), Handlebar raiser can be added.
Delivery & Returns
30-Day Return and Refund Guarantee
Time Frame: Our commitment to satisfaction extends up to 30 days from the date of your purchase. Please note that after 30 days, we are unable to offer refunds or exchanges.
Condition for Return: To qualify for a return, items must be unused and in the same condition as received, including original packaging.
Non-Returnable Items:
- Helmets
- Clothing
- Used Bikes
Proof of Purchase: A receipt or proof of purchase is required to complete your return.
Manufacturer Returns: Please avoid sending items directly back to the manufacturer.
Refunds and Exchanges
Refund Process:
- Upon receiving and inspecting your return, we’ll inform you about the status of your refund.
- Approved refunds will be credited to your original payment method within a specified period.
Issues with Refunds:
- Haven’t received your refund? First, check your bank account again.
- Contact your credit card company; it might take time for your refund to be officially posted.
- Check with your bank for processing times.
- If the refund is still missing, please reach out to us at info@esebike.co.uk.
Sale Items: Please note that only regular-priced items are eligible for refunds. Sale items cannot be refunded.
Exchanges: We replace items if they are defective or damaged. For exchanges, email us at info@esebike.co.uk and send your item to: UNIT 50 , RAYMOUTH ROAD, SE16 2DB.
Gifts and Shipping Returns
Gift Returns:
- If the item was a gift shipped directly to you, you’ll receive a gift credit equal to the return’s value. A gift certificate will be mailed after we receive the returned item.
- If the item wasn’t marked as a gift, or the gift giver had the order shipped to themselves, the refund will go to the gift giver.
Return Shipping:
- Mail your product to: UNIT 50 , RAYMOUTH ROAD, SE16 2DB.
- Return shipping costs are your responsibility and are non-refundable. Refund amounts will be less the return shipping cost.
- For high-value items, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee the receipt of your returned item.
Delivery Times: Delivery times for exchanged products may vary based on your location.
Our goal is to ensure a seamless and trustworthy shopping experience. For any further assistance, please contact us.
